Our Courses

Appropriate touch with children: Developing an Effective Policy

This course explores how to engage with children through appropriate physical interactions and how to teach them the difference between acceptable and unacceptable touch. It focuses on empowering children to protect themselves while ensuring adults follow safe, transparent, and legally compliant practices.

What You’ll Learn:
- How to model and teach appropriate touch
- Key principles of child protection and safeguarding
- Legal and ethical responsibilities
- Reflective practice and workplace evaluation
- Sharing best practices in child-centred care

Who Should Attend:
Professionals working with children who want to reflect on and improve their safeguarding practices.

Child Criminal Exploitation

Child Criminal Exploitation (CCE) is a complex and crosscutting issue that intersects with County Lines, drug trafficking, violence, gangs, child sexual exploitation (CSE), safeguarding, modern slavery, and missing persons. Tackling CCE requires a coordinated response from multiple agencies, including the police, National Crime Agency, government departments, local authorities, and voluntary and community sector organisations.

This one-day training will provide participants with:
- A comprehensive understanding of Child Criminal Exploitation and its wider context
- Insight into the roles and responsibilities of different agencies in responding to CCE
- Practical guidance on how to respond effectively and promote best practice
- A child rights-based approach to safeguarding, grounded in the principles of the United Nations Convention on the Rights of the Child (UNCRC)

Who should attend:
This course is ideal for professionals working with children and young people who need to understand the impact of CCE and how to safeguard those at risk.

Child Protection for Children and Young People with Disabilities

Disabled children face a higher risk of abuse and are less likely to receive the protection they need. This one-day course helps practitioners build confidence and skills in recognising and responding to safeguarding concerns, with a focus on child-centred practice.

Course aims:
- Recognise signs of abuse and neglect in disabled children
- Apply key research and best practice guidance
- Communicate effectively with children who have limited or no verbal communication
- Understand relevant legislation and policy in Wales
- Strengthen relationships with parents and carers
- Respond safely and appropriately to concerns
- Keep the child at the centre of safeguarding processes

Who Should Attend:
Practitioners and volunteers working directly or indirectly with children and young people, with safeguarding responsibilities.

Child Sexual Exploitation: Building Awareness, Strengthening Safeguarding

Every year, hundreds of children in Wales are sexually exploited. This one-day course raises awareness of Child Sexual Exploitation (CSE) and equips professionals with the knowledge to identify, respond, and safeguard effectively.

Participants will:
- Understand definitions, models, and signs of CSE
- Learn about statutory responsibilities and professional responses
- Explore the Welsh safeguarding context, including relevant procedures and guidance

Who Should Attend:
Suitable for anyone working with children, young people, and families across all sectors.

Digital Safeguarding: Parental Controls and Social Media

This half-day course supports staff working with families where children use social media and online platforms. It provides practical guidance on understanding online risks and helping families secure devices and manage access to inappropriate content.

Participants will:
- Learn how to support families in reducing online risks
- Explore sources of up-to-date advice, tools, and resources
- Receive access to a regularly updated directory of materials for ongoing support

Who should attend:
This course is ideal for professionals working with children, young people, and families in any setting.

Digital Safeguarding: Safe Online Practice with Children and Young People

Since the shift to online service delivery in many practices, ensuring safe digital interactions has become essential. This half-day course addresses the growing need for digital safeguarding and equips practitioners with the tools to work confidently and safely with children and young people online.

Participants will:
- Increase their understanding of digital risks and responsibilities
- Learn how to support safe online engagement
- Gain practical strategies to reduce risks for children and young people
- Access ongoing resources and guidance

Who Should Attend:
This course is ideal for practitioners across all sectors who engage with children and young people online and want to ensure safe, informed digital practice.

Group A Raising Awareness of Safeguarding Children and Young People

This interactive half-day training is tailored specifically to the Welsh context, offering participants the opportunity to explore safeguarding issues relevant to their role and organisation.

Through engaging exercises and group discussions, participants will:
- Develop a clear understanding of the key principles of working safely and responsibly with children and young people
- Learn how to identify safeguarding concerns and respond effectively
- Reflect on how safeguarding applies within their specific professional or community setting

Who should attend:
This course is ideal for those seeking a practical and context-aware introduction to safeguarding in Wales.

Group B Safeguarding Children, Young People and Adults at Risk

This essential one-day training course is designed to equip participants with the confidence and up-to-date knowledge needed to safeguard children, young people, and adults at risk within their professional or community environments.

What You’ll Gain:
- A clear understanding of current safeguarding legislation and best practices
- Practical guidance on identifying and responding to safeguarding concerns
- Increased confidence in fulfilling your safeguarding responsibilities

Who Should Attend:
This course is ideal for anyone working directly or indirectly with children, young people and adults at risk across a wide range of workplace and community settings. It is particularly suitable for practitioners identified as Group B in the National Safeguarding Training, Learning and Development Standards. However, those in Group A seeking more in-depth safeguarding knowledge are also welcome to attend. Whether you're new to safeguarding or looking to deepen your expertise, this training provides a supportive and informative environment to enhance your skills.

Group C Safeguarding for the Designated Safeguarding Lead and Senior Practitioners

This comprehensive two-day training is designed for the Designated Safeguarding Leads and Senior Practitioners who play a critical role in ensuring effective safeguarding measures are in place and appropriate action is taken when concerns arise about a child.

Course Benefits:
- Deepen your understanding of safeguarding responsibilities at a strategic level
- Learn how to manage concerns and referrals effectively
- Strengthen your organisation’s safeguarding culture and compliance

Who Should Attend:
The course is relevant to professionals working in a variety of settings, including; schools, childcare services, voluntary organisations, private sector services providing activities, learning, and support to children and families. It is specifically tailored for practitioners identified as Group C in the National Safeguarding Training, Learning and Development Standards, who are actively practicing within a Designated Safeguarding Lead role.

Knife Crime Awareness: Supporting Young People

Knife crime is a growing concern not only in major cities but also across communities in Wales. This half-day course explores the rise in knife-related incidents, current trends, and the impact on young people.

Participants will:
- Understand the law and key facts around knife crime
- Learn how to support and safeguard young people at risk
- Explore when and how to refer concerns
- Gain practical tools and messaging to use with young people
- Consider organisational responses and action planning

Who Should Attend:
Ideal for professionals working with children and young people in education, youth work, social care, and community settings.

Neglect: Recognising Impact and Responding Effectively

This one-day course explores the long-term effects of neglect on children’s development and outcomes, with a focus on improving multi-agency collaboration and child-centred decision-making.

Participants will:
- Examine different types of neglect through real case studies
- Learn to use objective tools and factual language to assess impact
- Explore the concept of medical neglect using the ‘Was Not Brought’ approach
- Practice recording skills using real-life examples
- Reflect on practitioner challenges and strategies for change

Who Should Attend:
Ideal for professionals across health, education, social care, and early years who work with children and families affected by neglect.

Neglect: The Role of the Social Worker

This one-day course explores the immediate and long-term effects of neglect on children’s development and outcomes. With a strong focus on child-centred practice, it supports professionals in recognising and responding to neglect, even when concerns persist without clear signs of crisis.

Participants will:
- Deepen their understanding of neglect and its impact
- Learn to apply professional curiosity and objective decision-making tools
- Explore the importance of factual language and the child’s lived experience
- Review insights from serious case reviews
- Develop a personal action plan to strengthen their safeguarding practice

Who Should Attend:
Ideal for practitioners across health, education, social care, and early years who work with children and families where neglect is a concern.

Responding to Child Sexual Abuse

This one-day course provides a clear understanding of Child Sexual Abuse (CSA) and how to respond effectively using best practice and a child-centred approach.

Participants will:
- Learn how CSA is defined and understood across the UK
- Explore key guidance including the Wales Safeguarding Procedures, National Action Plan, and CSE guidance
- Gain practical skills to build trust and resilience with affected children and young people
- Understand trauma-informed language and how to support children’s rights

Who should attend:
Ideal for professionals seeking to improve their confidence and practice when working with children affected by CSA.

Safeguarding Through Effective Record Keeping

Clear, objective documentation is vital in child protection. This one-day course helps professionals improve their recording skills, understand the importance of accurate safeguarding records, and reflect on best practices.

What You’ll Learn:
- How to document concerns and incidents objectively
- Recognising and avoiding bias or subjective language
- Listening to and accurately recording children’s voices
- Understanding the purpose and audience of safeguarding records
- Reflecting on mistakes and making appropriate corrections

Who Should Attend:
Professionals working with children who want to strengthen their safeguarding documentation and reflect on current practices.

Safer Recruitment in Education

This one-day course helps education professionals understand their responsibilities in recruiting staff and volunteers safely to protect children and young people. Using materials from the Safer Recruitment Consortium (supported by the Department for Education), it covers key legislation, research, and best practices.

What You’ll Learn:
- The importance of safer recruitment and safeguarding
- How abusers operate within organisations
- Key steps in the recruitment process—from planning to interviews
- Setting standards of conduct and promoting a culture of vigilance

Who Should Attend:
Headteachers, Governors, HR Staff, Proprietors, and anyone involved in recruitment within nurseries, schools, or colleges.

Supporting Unaccompanied Asylum-Seeking Children and Young People

This one-day course provides professionals with the knowledge and confidence to support unaccompanied asylum-seeking children and young people (UASC), ensuring best practice in safeguarding and care.

Participants will:
- Understand the definition of UASC and relevant safeguarding responsibilities
- Explore the Wales Safeguarding Procedures, legislation, and guidance
- Learn how to identify risks, vulnerabilities, and appropriate responses
- Gain insight into the physical and psychological impact of trauma
- Develop skills to build trust, resilience, and use appropriate terminology
- Leave with increased confidence in engaging and supporting UASC in practice

Who Should Attend:
Ideal for practitioners across health, education, social care, and community services working with asylum-seeking children and young people.

Uncovering Disguised Compliance: Keeping Children at the Centre

This one-day course supports professionals working with families where behaviour may be ambivalent, avoidant, confrontational, or violent. It offers practical strategies for managing challenging dynamics while keeping the child at the centre of practice.

Participants will:
- Understand types and causes of uncooperative behaviour
- Learn how to identify and respond to disguised compliance
- Explore safe responses to hostility, including dynamic risk assessment
- Strengthen multi-agency collaboration and safeguarding practice
- Apply a child rights-based approach to interventions

Who Should Attend:
Ideal for social workers, family support workers, health visitors, early years practitioners, and others working with families where parental behaviour raises concerns.

Understanding the Difference Between Online Sexual Abuse & Sexual Exploration

In today’s digital world, young people’s emotional and sexual development is deeply intertwined with online experiences. This one-day course helps professionals understand the blurred lines between healthy sexual exploration and online sexual abuse, and how to support children navigating this complex space.

Course aims:
- How online grooming differs from offline abuse
- Techniques used by online abusers and how to spot them
- Youth-produced vs. adult-produced sexual imagery
- The impact of online disinhibition and teenage brain development
- Legal risks for young people online
- How to help children identify real vs. fake relationships

Who Should Attend:
Professionals working with children and young people such as Family Support Workers, Youth Workers, Social Workers, Foster Carers, and Teachers

Young, Homeless and at Risk: Supporting and Safeguarding Homeless Young People

This one-day course explores the causes and consequences of youth homelessness, including the risks of exploitation such as drug trafficking, cuckooing, and child sexual and criminal exploitation. It examines current trends, legislation in Wales, and trauma-informed approaches to support and safeguard vulnerable young people.

Learning Outcomes:
- Understand the factors contributing to youth homelessness
- Explore the impact of trauma and early adversity
- Identify risks of exploitation and safeguarding strategies
- Examine relevant housing and homelessness legislation
- Learn rights-based approaches to empower and support young people

Who should attend:
Ideal for practitioners, managers, and policymakers across social care, health, education, and third sector organisations.

ACE: Building resilience in the face of adverse childhood experiences

This half-day course explores the impact of Adverse Childhood Experiences (ACEs) on long-term health, wellbeing, and life outcomes. Drawing on the Welsh ACE Study, it highlights how early trauma can influence behaviour, mental health, and physical illness later in life.

Participants will:
- Understand the effects of ACEs on children and adults
- Explore links between ACEs and issues such as substance misuse, domestic abuse, and mental health
- Reflect on what constitutes a “good” childhood
- Learn how to build resilience in children and young people
- Gain confidence in supporting those affected by early trauma

Who Should Attend:
Ideal for professionals across education, health, social care, and community services who work with children, young people, and families.

ADHD: An Understanding for Practitioners

This one-day course is designed for frontline professionals working with children and young people. It provides a comprehensive understanding of Attention Deficit Hyperactivity Disorder (ADHD), its varied presentations, and the importance of coordinated support.

Participants will:
- Explore how ADHD manifests and influences assessment and diagnosis
- Understand global risks and long-term implications
- Learn the value of integrated medical and therapeutic interventions
- Develop a holistic view of the child or young person
- Strengthen collaboration with other services to improve outcomes

Who Should Attend:
Ideal for practitioners in education, health, social care, and youth services who support children and young people with ADHD.

Attachment Theory: Understanding Impact on Development and Relationships

This one-day course explores attachment theory and its impact on emotional development and relationships. Participants will gain a deeper understanding of how early attachments shape behaviour and interpersonal dynamics throughout life.

Participants will:
- Examine their own attachment styles and how these influence parenting and relationships
- Explore how different attachment patterns coexist and affect interactions
- Reflect on the emotional needs of children and adults through a child-centred lens
- Strengthen their ability to support healthy relationships in both personal and professional contexts

Who Should Attend:
Ideal for professionals working in education, social care, health, and family support roles who want to enhance their understanding of attachment and relational practice.

Children's Rights and the Early Years

This interactive one-day course is designed for practitioners working with babies, young children under seven, and their families across a range of settings including childcare, play, family support, outdoor learning, and the arts.

Using fun and engaging activities, the course explores the United Nations Convention on the Rights of the Child (UNCRC) and how it applies to the early years. Participants will gain practical tools and techniques to support participation and ensure the voices of babies and young children are heard in everyday decisions.

Learning Objectives:
- Understand the UNCRC and its implementation in Wales
- Explore Wales’s Early Years policies in the context of children’s rights
- Learn how rights apply to babies and young children
- Discover ways to hear and respond to the voice of the child
- Gain awareness of tools and approaches to support rights-based practice

Who should attend:
Ideal for professionals in early years, childcare, play work and family support.

Children’s Rights and Participation for Children Under 11

This interactive one-day course explores the rights of children under 11 and how to meaningfully involve them in decisions that affect their lives. Through fun and engaging activities, participants will learn practical tools and techniques for promoting participation in both individual and group settings.

Learning Objectives:
- Understand children’s rights in the Welsh context
- Explore what participation means for younger children
- Learn about legislation and guidance supporting child-centred practice
- Develop practical skills for engaging with children
- Identify barriers to participation and explore solutions
- Create an individual action plan to apply learning in practice

Who should attend:
Ideal for professionals in education, social care, health, and third sector organisations working directly with children.

Children's Rights and Participation for Young People Aged 11-25

This interactive one-day course explores the rights of young people in Wales and how to meaningfully involve them in decisions that affect their lives. Through engaging activities, participants will learn practical tools and techniques to support participation on both individual and group levels—including within organisational decision-making.

Learning Objectives:
- Understand children and young people’s rights in the Welsh context
- Explore what participation means for different age groups
- Learn about legislation and guidance supporting youth-centred practice
- Build practical skills for engaging young people
- Identify barriers to participation and explore solutions
- Learn how to set up and run a Youth Forum
- Develop an individual action plan to apply learning in practice

Who should attend:
Ideal for professionals in youth work, education, social care, health, and third sector organisations.

Life Story and Later Life Letters: Empowering Children in Care Through Story Work

This one-day course is designed specifically for social workers supporting children in foster care or adoption. It equips participants with the knowledge and skills to meet the statutory requirement of composing a Later Life Letter—an essential tool that helps children understand their personal history and experiences. This training explores how Later Life Letters and Life Journey Work can support children in making sense of their past and present, while helping them move confidently into the future.

Through interactive sessions and practical guidance, social workers will learn how to use these tools to:
- Enhance a child’s sense of identity and belonging
- Support emotional well-being and self-esteem
- Provide clear, compassionate narratives and factual information
- Help children process difficult experiences and preserve important memories

By the end of the course, participants will be equipped to create meaningful, sensitive, and supportive documentation that promotes positive mental health and long-term resilience in children.

Little Ears, Big Feelings: Navigating Tough Talks with Children

This one-day course is designed to help practitioners build meaningful connections with children and young people while developing the skills and confidence to deliver difficult information in a sensitive and age-appropriate way.

Course Aims:
- Create a supportive environment for sharing difficult news
- Learn strategies for preparing, delivering, and following up on tough conversations
- Understand developmental stages and how they affect a child’s ability to process information
- Explore how experiences shape emotional expression and communication
- Gain insight into legal considerations and children’s varied responses
- Practice using tools such as Winston’s Wish, Mary Corrigan’s Tools for Talking about Feelings, and the SPIKES protocol
- Develop questioning techniques and emotional support strategies

Who should attend:
Ideal for professionals in social care, education, health, and therapeutic roles.

PACE in Practice: Trauma-Informed Support for Children and Young People

This one-day course introduces frontline staff to the principles of PACE (Playfulness, Acceptance, Curiosity, Empathy), offering insight into the impact of developmental trauma on children and young people. Participants will explore how PACE can help rebuild trust and create a sense of safety for those who have experienced early adversity.

Through practical strategies and reflective learning, the course demonstrates how adults can use PACE to support emotional regulation, foster connection, and promote healing.

Participants will:
- Understand the effects of developmental trauma on children and young people
- Learn how PACE principles support emotional safety and trust
- Explore strategies for building emotional connections through PACE
- Enhance skills in supporting self-regulation and reflection
- Strengthen collaborative working across services using a trauma-informed approach

Who should attend:
Ideal for professionals in education, social care, health, and therapeutic settings.

Skills for Direct Work with Children and Young People

Substance Misuse in Young People: Engagement, Intervention, and Recovery

This one-day course will explore the challenges young individuals face and provide practical tools for engagement and intervention.

Participants will gain a deeper understanding of substance misuse, its impact on young people, and the philosophies that shape treatment approaches. The course covers key topics including harm reduction, motivational interviewing, relapse prevention, and strategies for achieving abstinence.

Participants will:
- Increase understanding of substance misuse and its effects on young people
- Explore effective engagement strategies
- Examine philosophical perspectives on substance misuse
- Learn about treatment approaches and their outcomes
- Understand the Gillick and Fraser Guidelines in practice

Who should attend:
Ideal for professionals in youth services, education, health, and social care who want to gain support working with young people affected by substance misuse

Teenage Development: Understanding and Engaging the Adolescent Brain

This one-day course explores the physical, psychological, emotional, and social development of young people. It equips practitioners with the knowledge and tools to better engage with young people and provide effective support during this critical life stage.

Course Aims:
- Gain insight into intellectual and social-emotional development
- Learn effective communication and trust-building strategies
- Develop skills in negotiation and boundary-setting
- Understand key stressors such as peer pressure, relationships, substance use, bullying, and trauma
- Explore ways to foster independence, resilience, and positive outcomes
- Examine the neurological basis of teenage behaviour

Who should attend:
Ideal for professionals working with young people in education, health, social care, and youth services.

The Care Leaver Journey: Supporting Transitions to Independence

This one-day course explores the journey of care experienced young people as their transition from care to independent living. It focuses on child development, attachment, trauma, and the emotional impact of leaving care, using a child and human rights approach.

Learning Outcomes:
- Understand the care leaver journey, including legislation and best practice
- Explore the impact of transitions and trauma
- Clarify practitioner roles in supporting care leavers
- Learn direct work techniques to build engagement and resilience

Who should attend:
Ideal for professionals in social care, health, education, and third sector organisations.

Trauma-Informed Recovery: Building Resilience Through Understanding

This dynamic and interactive one-day course explores how trauma affects psychological, emotional, and social wellbeing—and how professionals can respond with compassion and practical tools to support healing and resilience.

Grounded in the Social Services and Wellbeing (Wales) Act 2014 and Wales Safeguarding Procedures, the training introduces trauma-informed principles through theory, real-world application, and reflective practice.

Learning Outcomes:
- Understand trauma and its impact on brain development and behaviour
- Learn evidence-based strategies to support resilience
- Apply trauma-informed principles to build trust, safety, and empowerment
- Develop practical skills in communication and co-production
- Create emotionally safe environments that promote recovery

Who Should Attend:
Ideal for practitioners, managers, and support staff in health, social care, education, youth services, and community settings.

Understanding Child Development: Supporting Ages 0–12

A solid understanding of child development is essential for professionals working with children. This one-day course provides a comprehensive overview of typical developmental stages from birth to age 12, helping practitioners identify when a child may need additional support.

Participants will:
- Explore key developmental milestones across physical, emotional, cognitive, and social domains
- Learn how to recognise signs of developmental delay or difficulty
- Understand how developmental knowledge supports safeguarding, assessment, and intervention
- Gain practical strategies to support children’s wellbeing and progress

Who Should Attend:
Ideal for family support workers, social workers, caregivers, and other professionals working with children aged 0–12.

Understanding Neurodiversity: Building Awareness and Support for Children and Young People

This one-day course supports frontline staff working with neurodivergent children, young people, and their families. It offers a clear understanding of neurodiversity, its varied presentations, and the impact on assessment and diagnosis. The course aims to build confidence and competence in identifying, engaging with, and supporting neurodivergent children, young people, and their families.

Attendees will learn how to:
- Recognise and respond to neurodivergent traits and behaviours
- Communicate effectively and empathetically with neurodivergent individuals
- Signpost families to appropriate resources and support networks
- Contribute to improved outcomes for children, young people, and their families

Who should attend:
This training is ideal for professionals in education, social care, health, and youth services who want to deepen their understanding and enhance their practice in working with neurodiverse communities.

Understanding the Impact of Child Poverty

This interactive half-day course explores the impact of child poverty in Wales and across the UK, highlighting how inequality shapes children's lives and what professionals can do to support them.

Participants will:
- Examine the causes and effects of poverty
- Challenge stereotypes and stigma
- Learn about national and local strategies
- Identify practical changes to improve outcomes for children and families

Who Should Attend:
Ideal for practitioners, managers, and policy makers across all sectors committed to tackling child poverty and promoting equity.

Understanding the Impact of Parental Substance Misuse on Children and Young People

This one-day course equips practitioners with the knowledge and skills to support children and young people affected by parental substance misuse (PSM). It explores the complex challenges faced by substance-using parents and the ripple effects on child development and family dynamics.

Course Aims:
- Understand the impact of PSM on child and adolescent development
- Explore life from the child’s perspective
- Identify vulnerability and protective factors from pre-birth to early adulthood
- Examine adverse childhood experiences (ACEs)
- Learn strategies to foster resilience in children and young people

Who should attend:
Ideal for professionals in social care, education, health, and family support services seeking to deepen their understanding and improve outcomes for affected families.

Anti-Discriminatory Practice in Social Work: Promoting Equity and Inclusion

This one-day course supports social workers in recognising and challenging discrimination within their practice. It explores how personal beliefs, experiences, and unconscious bias can influence professional conduct and affect service users.

Participants will examine the impact of exclusion, disempowerment, and inequality, and learn how to apply anti-discriminatory principles through a structural and rights-based lens.

Learning Outcomes:
- Reflect on personal identity and its influence on practice
- Understand service users’ experiences of discrimination and exclusion
- Distinguish between prejudice, discrimination, and hate crime
- Explore unconscious bias, assumptions, and structural social work
- Examine marginalisation, poverty, and social exclusion
- Understand the Equality Act, protected characteristics, and public sector duties

Who should attend:
Ideal for social workers and professionals across health, education, and care sectors seeking to strengthen inclusive and equitable practice.

Co-Production: Working with Care-Experienced Young People

This one-day course explores how co-production can be used to shape better services for care-experienced young people. Participants will learn how to share power and responsibility with young people, build trust, and create meaningful opportunities for them to influence decisions and solutions.

What You’ll Learn
- The 5 principles of co-production
- What works for young people based on lived experience
- Practical tools to increase youth involvement
- How to create safe, inclusive spaces for participation

Who Should Attend:
Social care professionals including, Social Workers, Support Staff, Family Support Workers, and those working directly with Children Looked After

Creating Inclusive Environments: Understanding and Supporting Transgender Children and Young People

This one-day course provides essential knowledge to help create safe, inclusive environments for transgender children and youth. Participants will explore gender identity, the transition process, and the challenges faced by transgender young people. Practical strategies and an action plan will be developed to support inclusive practice.

By the end of the course, participants will be able to:
- Understand what "transgender" means and explore gender identity.
- Gain insight into the transition process and its emotional, social, and practical aspects.
- Identify key issues affecting transgender children and young people.
- Develop practical skills to support transgender individuals effectively.
- Create an actionable plan to build inclusive, welcoming environments

Who Should Attend:
Ideal for managers in education and youth services, and support staff looking to enhance their understanding and practice.

Equality, Diversity, and Inclusion: Promoting Respectful and Inclusive Practice

This one-day course provides a practical and reflective introduction to equality, diversity, and inclusion in care and support settings. Participants will explore key legislation, appropriate and inappropriate behaviours, and strategies for promoting inclusive practice. The training focuses on recognising unconscious bias, challenging discriminatory language and actions and respecting individual needs. It also supports professionals in creating safe, respectful environments for both colleagues and service users.

Learning Outcomes:
- Define equality, diversity, and inclusion
- Understand relevant equality legislation
- Identify and challenge inappropriate behaviours and language
- Recognise unconscious bias and explore strategies to address it
- Promote respectful, inclusive practice across care settings

Who Should Attend:
Suitable for care managers, residential and day care staff, home care workers, occupational therapists, and professionals from the independent and voluntary sectors.

Identity and Self-Esteem in Care: Supporting Children Looked After

This one-day course explores the experiences of Children Looked After and how their journeys into and through the care system can shape their identity, self-esteem, and overall wellbeing. Participants will gain insight into the emotional and psychological impact of separation, loss, and being cared for by others. The course draws on child development and attachment theory to help practitioners understand the unique challenges faced by care-experienced children and young people, and how to respond with empathy and effective support strategies.

Learning Outcomes:
- Understand the diverse experiences and pathways into care
- Explore the impact of separation, loss, and trauma on identity and self-esteem
- Learn how to support the emotional and psychological wellbeing of Children Looked After
- Apply theory to practice using child-centred, trauma-informed approaches

Who should attend:
Ideal for professionals working in social care, education, health, and support services who want to strengthen their understanding and practice with Children Looked After.

Navigating Co-Production: Tips for Practitioners

Co-production is about sharing power and responsibility between service providers and service users—working together in equal, caring relationships. This half-day course introduces the core principles of co-production and offers practical tools to help practitioners create safe, inclusive spaces where people can actively shape the support they receive.

What You’ll Learn:
- The 5 key principles of co-production
- How to build trust and mutual support
- Practical activities and adaptable resources
- Ways to empower service users as change-makers

Who Should Attend:
Frontline professionals looking to strengthen co-production in their practice and reflect on current approaches.

Supporting LGBTQ+ Young People

This one-day course explores the unique challenges faced by LGBTQ+ youth, including the coming out process, bullying, gender identity, and sexuality. It equips professionals with the knowledge and tools to provide inclusive, rights-based support to young people who identify as lesbian, gay, bisexual, transgender, or questioning.

The training will also address safeguarding concerns such as self-harm, substance misuse, and Child Sexual and Criminal Exploitation, with a focus on trauma-informed and compassionate responses.

Learning Outcomes:
- Understand the experiences and needs of LGBTQ+ youth
- Explore emerging trends in gender identity and sexuality
- Learn how to support young people through inclusive and affirming practice
- Identify safeguarding risks and appropriate interventions
- Apply a rights-based framework to professional practice

Who Should Attend:
Ideal for practitioners, managers, and policymakers across health, education, social care, youth services, and third sector organisations.

Anxiety in Young People: Understanding Theory and Practical Solutions

Anxiety among young people has significantly increased, especially since the pandemic. This one-day course offers a clear understanding of anxiety and trauma, drawing on the work of Dr. Stephen Porges (Polyvagal Theory) and Dr. Bessel van der Kolk. You'll explore how anxiety affects both mental and physical health, and gain practical tools to support young people.

What You’ll Learn:
- Types and causes of anxiety: GAD, OCD, PTSD, phobias
- Signs, symptoms, and behavioural impacts
- How to talk about mental health concerns
- Why anxiety is rising and how to respond
- Stress-reduction techniques and real-life case examples
- How to promote well-being and be a positive role model

Who Should Attend:
Ideal for frontline professionals like Social Workers, Health Staff, Educators, Youth Workers and Housing Officers

Recognising and Responding to Eating Disorders

This one-day course explores the types, signs, and treatment options for eating disorders, along with contributing factors like body image, psychology, media, and peer pressure. It also covers anxiety, coping strategies, and differences in experiences among boys, girls, and LGBT youth.

What You’ll Learn:
- Key signs, symptoms, and causes of eating disorders
- Treatment options and managing physical health
- Emotional processing and common myths
- Effective interventions and case studies
- Where to access further support

Who Should Attend:
Frontline professionals working with young people with professions such as Social Workers, Educators, Health Staff, Youth Workers, and Support Practitioners.

Supporting Young People's Mental Health and Well-being

Mental health issues, self-harm, and eating disorders are increasingly affecting young people. This one-day course explores the challenges they face and provides practical strategies to build resilience and support well-being.

What You’ll Learn:
- Overview of common youth mental health conditions
- Associated behaviours and support strategies
- Techniques for building resilience and promoting well-being

Who Should Attend:
Frontline professionals working with young people such as Youth Workers, Educators, Health Staff, Social Workers, and Support Practitioners.

Understanding and Supporting Self-Harm and Suicide Risk

This interactive one-day course builds confidence in discussing self-harm and suicide with young people. Through practical tools, myth-busting, and hands-on activities, participants will explore emotional, psychological, and social aspects of these behaviours. The focus is on harm reduction, safe planning, and compassionate support.

What You’ll Learn:
- Understand self-harm and suicidal behaviour
- Identify myths, causes, and risk factors
- Learn practical tools for assessment and safe planning
- Explore effective responses and support strategies
- Gain resources for further help

Who Should Attend:
Frontline professionals working with young people, such as Youth Workers, Educators, Support Staff, Social Workers, and Health Practitioners

An Introduction to Mindfulness in the Workplace

Stress is a leading cause of workplace absenteeism. This half-day course introduces mindfulness as a practical tool to reduce stress, improve focus, and support mental wellbeing. Backed by research, mindfulness can help reduce anxiety and prevent recurring depression.

What You’ll Learn:
- The benefits of mindfulness in the workplace
- How mindfulness supports mental health and decision-making
- Practical techniques to apply in daily work and life

Don’t forget to bring your blanket and pillow for a relaxing experience!

Who Should Attend:
Ideal for professionals in any role looking to improve wellbeing and reduce stress in the workplace.

Engaging Groups Online: Tools & Techniques

This practical course helps trainers and facilitators boost engagement in online sessions, presentations, and events. It offers a non-technical introduction to creating safe, interactive, and inclusive virtual environments.

What You’ll Learn:
- Online etiquette and safety
- Managing group dynamics and maintaining control
- Effective use of chat, breakout rooms, and whiteboards
- Comparing platforms: Zoom, Teams, Blackboard
- Using tools like Mentimeter, Slido, Padlet, and more
- Designing interactive games, quizzes, and polls
- Optimising your tech setup for smooth delivery

Who Should Attend:
Trainers, youth workers, family support staff, and anyone engaging groups online.

Managing for the First Time

This interactive workshop is designed for those new to management roles. It blends theory and practice to help participants navigate the transition into leadership, especially for those promoted from within their teams. This two-day course offers practical tools, peer learning, and confidence-building activities.

What You’ll Learn:
- Understand your role and responsibilities as a manager
- Explore different management styles and increase self-awareness
- Learn key performance management skills
- Practice essential management techniques
- Create a personal development plan
- Apply learning directly to your workplace

Who Should Attend:
New managers and supervisors looking to build confidence and develop core management skills.

Motivational Interviewing

Motivational Interviewing (MI) is a collaborative, person-centred approach designed to strengthen motivation for change. Originally developed for substance misuse, MI is now widely used across services to support individuals in challenging situations, especially where change is difficult or resisted.

This two-day course offers a practical and reflective introduction to MI. It provides tools to support safer choices, without prescribing outcomes, and encourages compassionate, strategic conversations.

What You’ll Learn:
- Core goals, concepts, and skills of MI
- How to work with ambivalence and resistance
- Building positive working alliances
- Applying MI in real-life scenarios, including domestic abuse contexts
- Practice through case studies, group work, and tutor-led demonstrations

Who Should Attend:
Professionals working with individuals in complex or high-risk situations, including those in women’s services, social care, and support roles.

Supervision: A model for practice

Effective supervision is key to supporting staff and improving organisational outcomes. This two-day course helps supervisors build confidence, understand their responsibilities, and create a safe, reflective space for professional growth.

What You’ll Learn:
- The role and functions of supervision
- Building trust and facilitating reflective practice
- Balancing challenge with support
- Responsibilities of supervisors and supervisees
- Managing supervision in integrated teams
- Practical skills for giving and receiving supervision

Who Should Attend:
Staff with supervisory responsibilities across social care, education, and support services.

Wellbeing, Pressure & Stress in the Workplace

This one-day course helps participants understand stress and resilience in the workplace. Through practical exercises, attendees will assess their own wellbeing, learn to recognise signs of stress in themselves and others, and build a personal toolkit for managing pressure.

What You’ll Learn:
- What stress is and how it affects health and performance
- The stress reactivity cycle and key causes of workplace stress
- How resilience works—and how to build it
- Tried and tested stress management techniques
- How to create a personal stress management plan

Who Should Attend:
Anyone looking to better manage workplace pressures and improve personal wellbeing—whether currently under stress or not.