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Refund Policy

If you believe there has been a mistake with the payment of your membership or donation to Children in Wales, please contact the Membership & Marketing Co-ordinator as soon as possible by calling 029 2034 2434 or emailing membership@childreninwales.org.uk or the Finance team by calling the same number or emailing finance@childreninwales.org.uk. The relevant person will investigate your request and issue a refund if applicable.

You have the right to cancel your membership subscription or donation within seven days of the initial transaction with Children in Wales. If you decide to cancel your membership or donation within this period, the payment will be returned to you via the method of payment used previously.