Research commissioned by BT in consultation with ChildLine, during 2002. It reflects the opinions of some 2,600 children and young people and over 1,500 adults from across the UK.

The key findings indicate that the majority of children and young people believe that their voices are not being heard and acted upon. Adult opinion appears to back this up.

Findings also highlight some marked differences between the things young people want to speak out about and the issues that adults think young people are interested in.

A summary and the full report are available on the BT website.